How to get in touch with the BrightChecks support team.

Contact the BrightChecks support team

The best way to reach the BrightChecks support team is by email:

Email: brightcheckssupport@brightsg.com

Email us with your question and the team will reply.

What to include in your email

To help us resolve your query quickly, please include:

• your company name
• the name of the check type you are using (for example ID check, AML check or Company Check)
• a clear description of the problem, including any error message you see

Frequently asked questions

How do I speak to someone, get in touch or find your contact details?

Email brightcheckssupport@brightsg.com and the BrightChecks support team will get back to you.

Is there a support email address or phone number for BrightChecks?

Support is provided by email at brightcheckssupport@brightsg.com.